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Bridal Booking Terms and Conditions

It’s the responsibility of the bride to understand, agree, and accept responsibility for all booking conditions, including all payments due by specified dates. By proceeding to enquire with us and to pay a booking fee, you accept that you are entering into a contract. ​

 

1. Definitions

The Client: The recipient of the service and name listed on the booking form.
Makeup Artis/Hair Stylistt: Natalie Webb
Hair Stylist: Sadie Yarnold
The Agreement: The contract that exists between the client and the makeup artist for the agreed fee.
The fee: The amount payable by the client to the makeup artist for the services listed above.
The event: Relates in principle to the date whereby the event (i.e the wedding) takes place.
The party: Additional members of the bridal party.

2. Securing the booking of the event

The booking of the event is only reserved once the client has paid a booking fee to the Makeup Artist and/or Hair stylist where applicable.
The non refundable booking fee is £50 per Make-up artist and Hair stylist, this is required to secure the event.
If the client cancels before a trial has taken place, the booking fee will not be refunded.
Arranging a trial without paying the booking fee does not reserve the makeup artist’s services for the event.

3. Payment

Payments can be made via bank transfer, cheques will not be accepted.
The non refundable booking fee paid by the client is taken off of the wedding day fee.
The remaining amount, included travel expenses must be paid via bank transfer no more or no less than 24 hours prior to the wedding date. No services will be carried out until payment is received.

4. Responsibility of the client

The client shall inform the makeup artist of any issues that may affect the use of any equipment or products. This includes but is not limited to sensitivities, allergies and medical conditions. The client must inform their makeup artist of any allergies/sensitivities/skin conditions before any services are carried out. This includes before/during the trial and after if any sensitivities/problems have been found. The makeup artist cannot be held liable for any losses or damage that is incurred due to the client’s failure to inform the artist of any known condition. 
The makeup artist reserves the right to refuse service to the client or members the party for, but not limited to, abusive and threatening behaviour.

5. Cancellations

At any point the client can cancel the event by informing the the makeup artist. All changes to a booking, must be made by the bride only. If the client cancels a wedding booking within 30 days notice, there will be no cancellation fees. However any less and the client will have to pay 50% of the agreed fee, not including what has already been paid as a booking fee. 
You are required to give a minimum of 2 calendar months notice should you wish to reduce or increase numbers or services booked on your wedding day - After such time the full amount for services cancelled will still be payable by the specified due date.
 
In the unlikely event Natalie is unable to attend on the day, due to illness or unforeseen circumstances all efforts will be made to find an alternative stylist/artist to stand in. If the booking is directly affected by circumstances beyond the control of the makeup artist, every possible endeavor to rectify such situations will be made, however no compensation will be offered on the makeup artist’s part. The client is strongly advised to take out wedding insurance to cover against such situations

It is the Makeup Artist's obligation to give services is subject to the unavailability of the artist as a result of sickness, accidents, acts of god and the reason beyond the artists control.

6. Exclusivity

Exclusivity is not guaranteed for the whole day of the event, therefore timings will be seriously considered when agreeing to any booking.
It is unlikely that there will be another event on the day; and any second event undertaken by the makeup artist will not affect the first event
An exclusivity fee can be arranged if preferred
 
7. Photography

The client agrees that the makeup artist may use any photography for publicity purposes which include but are not limited to the makeup artist’s website and social media pages.
 
8. Travel Expenses

The Makeup Artist will travel for free within a 15 mile radius of Bishops Stortford, Hertfordshire. A charge of 45p per mile will be added outside of this area.
​The client will cover any necessary travel expenses of the makeup artist as agreed at time of booking. This is to include, should it be required, congestion charging and parking charges.​

9. Assistants

​On some occasions we may need to bring an assistant to help out on your wedding morning and if the bridal party consists of more than 6 makeup applications or hair applications an assistant may be required. This will be an additional charge of £100 added to the total for the day.

10. Timings and Efficiency
To carry out her work efficiently Natalie will need as a minimum of; a table/flat surface to set up on and chair to carry out services. 15 minutes is allotted to set up and be ready in time to start services. If suitable conditions are not provided delays cannot be held responsible if time is lost due to this.

11. Photo Copyright
It's important that we keep on updating our portfolio and social media so please let us know if you do not wish to be photographed or if you aren’t happy for us to use your images for marketing purposes. We are happy to be photographed on your wedding morning however, if an Image is incorporating Natalie or one of her assistants in action, or our hair and/or make-up design is shown in the photo on social media platforms or other advertising platforms please kindly make reference or credit us as the hair and/or makeup artists - thank you.

12. Discounts and Offers
Discounts and special offers are given on a quote for quote basis, and are not guaranteed.
All discounts and special offers are subject to change if the number of services initially booked are reduced or altered and are solely at our discretion.

13. Insurance
Natalie and all of her assistant artists have full public liability insurance to protect both themselves and the client.

14. Delays
In the event that we experience unforeseen delays on the day which are out of our control due to clients being late/not being ready when we need them or by not following our instructions to carry out efficient work, refunds will not be given.
In the event that one or more services are forfeited as a result - no compensation will be offered if we overrun.
If you are aware of factors, which could delay or hinder our journey, please advise us as soon as possible so we can factor this into our route.
No refund or compensation can be offered for delays caused by other wedding vendors, guests, or members of the bridal party arriving late.
If you suspect any member of your bridal party may pose as a challenge in any way, they are encouraged to have a trial to avoid potential delays on the day.

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